Frequently Asked Questions

Yes, PRIMEINVESTMENT is registered in the UK as "primesinvestments.info".
primesinvestments.info is involved in cloud mining, which enables our company to earn Bitcoins without mining hardware, software, electricity, or bandwidth.
To register a new account, simply click the "Register New Account" button or "Sign Up" link and fill out the required information.
The minimum deposit amount is $100, the maximum you can deposit at one time is Unlimited Per each deposit.
Minimum withdrawal amount : $50
There is no maximum limit for withdrawal.
Your deposit is automatically added after 1 network confirmations for cryptocurrencies.
You can request a withdrawal by clicking the “Withdraw” button in the member's area and entering the amount you want to withdraw.
No, there are no fees for withdrawal.
Your withdrawal is sent Instant after it is requested .
You can change your payment withdrawal address by clicking the “Settings” button on the menu after logging in to your account. Enter your new payment address and save the changes.

Your security and privacy are of utmost importance to Primes. Therefore, any sensitive changes made on your Primes account will only be authorized through authentication. This security protocol is designed to safeguard your invested or earned assets, ensuring that only you can access your account and make changes to it.

We understand the value of your investments and the trust you have placed in us. Hence, we have implemented a strict security check to verify your identity and authenticity before making any sensitive changes to your account. This process will help us prevent unauthorized access to your account and minimize potential risks to your investments.

We remain committed to maintaining the highest standards of security and privacy for our investors. In case you encounter any issues or have concerns about your account security, please do not hesitate to contact us immediately. Primes is dedicated to securing and safeguarding your invested assets, so you can always invest with confidence.
For security reasons, we do not allow users to change their e-mail after registration. If you would like to change your e-mail, please contact our support and we will change it for you.
No, you do not need to make a deposit to take part in our referral program.
You can see your upline by clicking on “Referrals”, and you will see the username of your upline. If there is no username there, it means you have no upline.
Yes, you can register multiple accounts from the same computer or IP address, but they cannot be your referral.
You can contact our support through clicking the “Contact Us” link. We offer support through Contact Form, and E-mail.
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